Over the weekend, users noticed that a number of search terms — such as bisexual — appeared to be blocked on Twitter. Having said “we’ve identified an error with search results for certain terms. We apologize for this. We’re working quickly to resolve & will update soon,” Twitter has finally explained what happened.
Perhaps predictably there’s — assuming you believe Twitter — nothing sinister going on. Instead, the company’s latest policy changes, which took extra measures to block sexual content, meant that its automated systems were being rather heavy-handed in censoring certain content, completely failing to take context into consideration.